Privacy Policy

1. Introduction & Applicability

This Privacy Policy applies to the website, mobile applications, notification services, and digital platforms operated by Ghar Developer ("we", "us", "our"). We operate across India with primary on-ground verification and field consultation based in Kashipur and surrounding Uttarakhand regions. By utilizing our portal, submitting property inquiries, or listing residential, agricultural, or commercial properties, you consent to the practices described in this document.

2. Categories of Information We Collect

We collect information that you provide directly to us, as well as limited technical data automatically gathered during your visits:

• Direct Personal Contact Information: Full name, phone/mobile number, WhatsApp contact number, and email address submitted via inquiry or registration forms.
• Property Search & Preference Data: Locations of interest (such as Ramnagar Road, Bazpur Road, Aliganj Road, Kundeshwari Road in Kashipur), budget parameters, property categories (houses, plots, commercial units, agricultural land), and requested site visit dates.
• Seller & Property Listing Submissions: Property address, dimensional measurements, layout maps, asking prices, photos, and contact preferences provided by sellers or developers.
• Account Credentials: Securely hashed passwords, account profile details, and saved favorite properties.
• Technical, Device & Diagnostic Information: IP address, browser type, operating system version, mobile device model, unique device identifiers (such as Firebase Installation ID and Android Advertising ID where permitted), app crash diagnostics, and session analytics collected via standard web server logs and analytics SDKs.
• Mobile Device Permissions & Hardware Access (Android App):
  • Location Data (Approximate & Precise): Used optionally to display nearby property listings, determine local project distance in Kashipur / Uttarakhand, and assist site navigation. We do not track your location continuously in the background.
  • Camera & Photo/Media Storage: Used only when you choose to take or upload photos of your property, land plot, or layout maps when creating or updating a property listing.
  • Push Notification Permission: Used solely to send transactional alerts regarding property inquiries, price reductions, new listing matches, and account updates via Firebase Cloud Messaging.

3. Purpose & Legal Grounds for Processing

We process your information exclusively for legitimate real estate service operations, including:

• Facilitating direct communication between prospective buyers and verified sellers or real estate advisors.
• Coordinating physical property site visits and boundary inspections with our Kashipur ground support team.
• Verifying listing authenticity, road widths, and land registries to protect customers against fraudulent offerings.
• Delivering timely SMS, WhatsApp, or push notification updates on property price drops, off-market opportunities, or legal clearances.
• Monitoring app performance, preventing fraud, mitigating unauthorized bot traffic, and ensuring stability via Firebase crash analytics.
• Complying with applicable Indian legal standards and digital platform regulations.

4. Security Architecture & Data Safeguards

We employ modern digital and physical safeguards to keep your information secure:

• SSL / TLS Encryption in Transit: All communications between your browser, mobile app, and our servers are encrypted using modern HTTPS and 256-bit SSL/TLS protocols.
• Restricted Administrative Access: Personal contact records are accessible only by authorized real estate coordinators bound by strict confidentiality agreements.
• Zero Third-Party Data Selling: We do not sell, rent, or monetize your personal data through marketing aggregators or commercial spam networks.

5. Cookies & Browser Storage

Our portal utilizes essential session cookies and local storage tokens to remember your login session, filter preferences (e.g., selected city, budget slider ranges), and favorite shortlisted properties. You can configure your browser to reject cookies; however, certain personalized features (such as saved searches and customer dashboards) may have reduced functionality.

6. External Service Providers & Third-Party SDKs

To provide a seamless real estate experience across our website and mobile application, we integrate with trusted third-party technology partners who process limited data under strict security standards:

• Google Firebase Cloud Messaging (FCM): Delivers live push notifications to registered Android app installations. FCM utilizes anonymous device registration tokens and instance IDs to route notifications securely. (Provider: Google LLC — Google Privacy Policy).
• Google Firebase Analytics: Aggregates anonymized mobile app usage metrics, crash logs, and operating performance data to help us diagnose app issues and optimize the user experience. (Provider: Google LLC — Google Privacy Policy).
• Google Maps API: Powers property geographic previews, local landmark mapping, and distance estimates. (Provider: Google LLC).
• WhatsApp Business API: Provides optional, direct chat channels between buyers and verified advisors upon user-initiated interaction.

7. Data Retention & User Account Deletion (Google Play Compliance)

In full compliance with Google Play Store policies and India's Digital Personal Data Protection (DPDP) Act, users have full control over their personal records and account lifecycle:

• Data Retention: We retain your account and listing records only as long as your account remains active or as required by real estate recordkeeping regulations. Inactive inquiry logs are periodically purged.
• Account & Data Deletion Request: You have the right to request permanent deletion of your account, profile data, listing submissions, and registered device push tokens.
• How to Delete: You can request account and data deletion at any time by emailing our compliance team at contact@ghardeveloper.com with the subject line "Account & Data Deletion Request" from your registered email address, or via our contact support form. Requests are processed and permanently deleted within 7 business days.

8. Children's Privacy Notice

Ghar Developer is intended solely for individuals who are 18 years of age or older and legally eligible to enter into binding real estate transactions under Indian contract law. We do not knowingly collect personal information from minors.

9. Grievance Officer & Privacy Inquiries

For questions regarding this policy, data correction requests, or grievance submissions, please reach out directly to our designated compliance desk: